Hello. I am the AASA Assistant. I can provide general guidance after a loss, help locate an office or explain regional event monitoring.
Service active
AASA · 24/7 guidance
Immediate clarity.Human judgement when it matters.
A first point of contact for general questions, practical first steps and a clear route to the appropriate channel.
01
Listens and guides
Concise answers based on criteria approved by AASA.
02
Protects information
It does not receive documents or disclose claim files in chat.
03
Escalates to a person
Technical decisions and sensitive matters remain with the AASA team.
SystemAASA knowledge active
9:41
Asistente AASA✓
availableSecure mode · General guidance, with no claim-file access
EscalationHuman team available